Losing your mobile device can be a disturbing, and even devastating event. People lose financial data, photos of their kids, important contact information, private info, and even company data. Once you’ve had that experience, you automatically take extra precautions not to lose one again. Right?
Not necessarily. A recent survey conducted by NQ Mobile says that of every three unfortunate consumers who experience a lost mobile phone, whether by accident or theft, at least one of them still won’t bother to lock up the new phone.
Most people perceive a lost or stolen phone or device as a hard lesson – one that changes their conscious behavior when they’re forced to buy a new one. After losing a phone and having to get a new one, 69% of those consumers take steps to protect their new devices. As illogical as it may seem, 31% still choose to leave their new devices open and vulnerable. Where’s the disconnect?
It’s definitely a concern
Our survey reveals that most of us are aware of all the things that could go wrong if we were to lose a mobile device. In fact, in order of concern, these are the things that frighten most users about losing a phone:
- Losing saved contacts
- An intruder reading their emails or texts
- Having an unauthorized person post to their social networking accounts
- Having their photos or videos posted publicly
So, the awareness is there, but only 52% of those we surveyed used a passcode or some kind of safety method to prevent stranger-access to their device. Interestingly enough, younger consumers are more likely to take precautions. 64% of respondents aged 18 to 34 use some method of device locking, as opposed to only 30% aged 55 and up.
More than a few of us have lost a phone or device
A significant 25% of our respondents said they’ve either lost a device or had one stolen in the past. Of these devices, 40% were unprotected. After getting a new phone, 69% of those who lost unlocked phones changed their ways and added some kind of protection to their device. But, surprisingly, 31% still gamble with leaving their phone unlocked and unprotected. People are funny.
Parents and kids
Our next blog post will explore what this latest survey reveals about parents and their concerns connected with their kids’ use of smartphones. In the meantime, here’s a short list of tips from our researchers about protecting your interests on your smartphone or other mobile devices:
- Lock It Up.
- Share Wisely.
- Do Your Research.
- Arm Your Device.
For more tools to protect your smartphone from intrusions, attacks and snoops, visit NQ Mobile.